Here at My Builders Merchant we want to provide a short wait period from when we receive payment. Once the payment is received it won’t take our team of specialists long to gather all your products and have them ready for delivery. This process can however take a little longer than expected due to us being a newly formed business. We can only hold a small quantity of stock which we can delivery within 24-48 hours. However all our suppliers are locally sourced and have an agreement to supply us with whatever materials you may need.
once your items have been processed and checked you will receive a notification email to state this. This email should give you an estimated delivery time which will be within 2-7 working days (after payment is received and order is processed). The items will be shipped Monday to Saturday and will take an extra day if your delivery time lands on a Sunday.
As you may know some Building materials are those of specialised products and can sometimes have a 3/4 week lead time. As this may be a problem we hope that you are able to wait these extra few weeks for the products as our prices beat most of the UK’s and Irelands builders merchants.
Please do not hesitate to contact us regarding products and their delivery time as we will be more than happy to help. All products will be delivered via secure delivery services which we have complete trust in and if a product is shipped it will be a product of a very high standard.
We process each order between Monday to Friday 09:00 to 17:00. If an order is placed during the weekend it will be addressed as soon as possible. this may include Saturday depending on the products ordered.
We will typically delivery most products between 2-7 working days unless we specify that the product you have ordered may take longer due to its demand or specialised fabrication.